Powerful Insights For Profitable Radio

Monday, January 10, 2011

GIFFORDS SHOOTING: WAKEUP CALL FOR RADIO NEWS

WHY RADIO NEWS, NOT POLITICS, NEEDS A HOUSE CLEANING

Today, due to the assassination attempt on Congresswoman Gabrielle Giffords in Tucson over the weekend, I’m preempting the usual Monday Sales Blast to provide updated coverage on the state of radio news. We’ll sell stuff again next Monday.

I live and work in Arizona. Like most residents, I’m shocked and saddened by the assassination attempt Saturday against Congresswoman Gabrielle Giffords and the mass shooting that ensued, leaving six dead. I’m a broadcast journalist, too, which means I’m also appalled by the sloppiness that characterized some of the coverage of the shooting. And of the scarcity of coverage of ANY kind on radio.

She’s Dead. No, Wait – She’s Alive
Several major national media outlets reported within hours of the Tucson shooting that Giffords was dead. A couple of others didn’t even get her name right. On them, she was “Gifford” (like Cathy Lee), not Giffords, like the Congresswoman who’s fighting for her life.  A journalist friend reminded me of the time during the hours following the assassination attempt on President Ronald Reagan when ABC-TV anchor Frank Reynolds snapped at his producers to get the facts straight before they gave them to him to report on the air. He was right to do so but the need should never have arisen.

My grandfather was a newspaper editor. I have newsmen on both sides of my family. So I learned early on the axiom expressed by Rudyard Kipling, the one that every journalist of every stripe ought to know and practice automatically:

I have Six Honest Serving-Men
They taught me all I knew;
Their names are What and Where and When
And Why and How and Who

Some of those famous “Six W’s” got lost in the coverage surrounding the Giffords shooting. 

How Radio News Misplayed the Giffords Shooting
Here’s how I found out about the shootings in Tucson: By hearing a phone report on my local NPR station.

Here’s how my teenaged daughter heard about it: from postings on Facebook. She attends the University of Arizona in Tucson so there was naturally quite a bit of interest from fellow Wildcats. Especially since the attack took place within miles of her dorm and Congresswoman Giffords, along with some other victims, was taken to University Hospital, about a five-minute walk away.

It's disturbing enough that this is how many people get their news. What we have to do is provide accurate, reliable information for everyone else.

From the moment the shots were fired – about 10:10 on Saturday morning – radio stations in Phoenix and Tucson scrambled to figure out how to cover the story. Most, it seems, settled for not covering it at all. When I scanned the dial around 11:00. I heard music, commercials and network programming. It wasn’t until over an hour later that a couple of stations began to offer some news. This was especially trying since the aforementioned national media – The New York Times and NPR, among others – reported initially that Giffords had died. Where was the fact checking? The attribution?

My Journalism 54 professor must be squirming in his grave with rage.

One of the aspects of radio news coverage of the shootings that I found particularly irksome was the extent to which radio talk show hosts took over coverage of the story. Several did try to get the facts straight or at least to put people on the air who could tell the story.  But in almost every case, I heard talk hosts doing their usual shtick: arguing, interrupting callers and each other and going for the sensational angle. The actual facts seemed to take second place to the usual listen-to-me-I’m-outrageous acts that are the lifeblood of many talk stations.

That may be entertaining to some listeners but it isn’t news.

We have enough issues in Arizona. The political air is already rancid at times and an ABC TV anchor wasn’t far off in referring to the climate of public debate here as “poisonous”. But this isn’t about finger-pointing and name-calling. It’s about how local radio handles breaking news – or even if it does.

Think for a moment: there are plenty of whack-jobs out there with weapons. What if a Congressman or other politician – none of whom routinely have security assistance – were gunned down in your market. If you have a news person or news staff, are call trees and other emergency coverage systems in place to jump on the story? Do your talk hosts have the good sense to ride with the story instead of their egos for a day or so? How about your deejays: can they handle sensitive breaking news intelligently if it isn’t framed by liners and format clocks?

Even more challenging in this era of network programming and voice-tracked music radio: What if something like this happened on a weekend, as it did in Tucson? Who you gonna call?

If you can’t handle a tough breaking story like the Giffords assassination attempt, listeners will find their news somewhere. Which means television. The Internet. Their cell phones. Anywhere but on your stations.

The shootings in Tucson provide a living textbook for journalism students in 2011. They should also provide a wakeup call to radio station managers that hot news, big news, can and does break at any time, even on weekends. How your stations respond can make or break you as a trusted community resource.